Schedules, teachers and prices of classes, passes, memberships and/or products are subject to change without notice. Please always check our website for our most current offers.
Your privacy is very important to us. Any personal information you choose to give us will only be used to help us provide you with the highest quality services, products, and support.We will never share your personal or financial information with any other party. We do not share bank or credit card information with any outside parties.
Cancellations and Refunds
Classes and Class Passes Cancellations and Refunds
Prepaid classes and absence from classes are non-refundable.
If you either fail to show up to a pre-booked class or fail to cancel within the cancellation window (3 hours previous to class time) your credit will be deducted. For those with pre-paid contract who ‘late cancel’ a €5 fee will be charged to your account/card on file. For those on any intro offer or special offer will be charged €10 to your account/card on file.
Class Passes are non refundable, non extendable, non sharable, and non transferable to other persons. They are subject to limits of time. Always check your expiration date before and after your purchase.
Gift Cards Refunds
Gift Cards are not refundable and non returnable. If purchased for a specific pass, they can not be used as cash.
Membership’s automatic payments are not refundable after having been processed unless a mistake on our part took place. Memberships are non-transferable to another person. If you would like to end a contract you are currently signed up to, email and give 30 days notice before your next auto-payment.
Workshop Cancellations and Refunds
Workshop cancellations required a 48 hour email notice before the workshop takes place. Cancellation requests with less than 48 hours notice will not be honored unless we can fill your space. All refunds will incur a 20% administration fee, or you can get a full refund credited to your Sweaty Soul account (can be used toward any purchase).
Workshop cancellation requests must be requested by email to: firstname.lastname@example.org.
Absence to a workshop or event is non refundable.
Workshops and events could occasionally be canceled by the studio. If your event is canceled you will be notified by email, and you will receive a full refund or full credit toward your Sweaty Soul Studio account if you choose.
Private Instruction Cancellations and Refunds
Full payment will be charged if you cancel a private session with less than 24 hour notice. If you are late for a private class the class will end at the original time.
If you are more than 15 minutes late for a private class it is at the instructor’s discretion whether to hold an abbreviated class or not.
Studio Maximum Capacity
The Sweaty Soul Studio is fortunate to have such a central location which means we are limited with space. Of course with any studio there is a limit to how many bodies can comfortably fit per class. Once this number of people are registered for class, we would ask that remaining students return to take a different class.
Registering online is recommended to save a spot in class, but if you register online and come to class after class has started and the class is already full, we will kindly ask that you return to a another class.
The doors strictly close as soon as class has begun. To respect the experience of our clients no latecomers will be admitted and we will kindly ask that you come to a different class. Please do not knock on the door once class has begun.
At Sweaty Soul Studio will not be responsible for lost or stolen items under any circumstances.
Please refrain from bringing valuables into the studio.
The studio provides a Lost and Found box for items students may leave behind. On the first day of each month these items, including yoga mats, will be removed and donated or disposed of.
For updates on holiday class schedule please check our online schedule .
We thank you for honoring our studio policies !